Contact Us

Contact Us

Need Assistance?  We’re here to help.

Access service-line-specific support, create an account, or submit a request to be contacted by a regional sales manager.

Client Services


Fax documents to 1.216.444.0460.

I am a Healthcare Provider in need of:

  • Setting Up a New Account
  • Test Results & Information
  • Order Add-ons or Cancellations
  • Courier Dispatching
  • Price Inquiries

Client Services is available 24 hours a day, 7 days a week—including holidays.

Representatives are experienced, ASCP-registered medical technologists and laboratory technicians, averaging around 14 years of experience in a wide range of laboratory settings.

Have a question about an invoice?  Please contact Billing at 1.800.204.6741.

Pathology Desk


I am a Pathologist in need of:

The Pathology Desk answers questions about pathology specimen collection, preparation, and transportation.

Healthcare providers may also schedule an appointment to speak with a staff pathologist regarding a submitted patient case.

Patient Services


I am a Patient in need of:

At Cleveland Clinic, we believe in Patients First.

Cleveland Clinic serves the community by providing uncompensated health care to those in need, engaging in a broad range of medical, research, education and training programs, and supporting community health initiatives.